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AI Generation: Can Humans and Artificial Intelligence Coexist?
ACCOUNTING
February 2022
Veli Kattoulas
AI (Artificial Intelligence) has become a reality; it is no longer a concept without any tangible proof. Its existence has helped us as a society live a simpler life – like using the virtual personal assistant embedded on your phone. AI has not only impacted our lives personally but changing the way we do business in all industries, such as the following:
Artificial Intelligence in this sector encompasses chatbots, fraud detection, and task automation. This will streamline business processes and offer customers access to their bank accounts and financial advice through robo advisors 24/7, ensuring better customer experience and satisfaction.
One banking institution that has successfully leveraged AI is
AI is becoming synonymous with the concept of automation, meaning that business processes can be executed automatically without any human intervention, minimising the possibility of human errors and increasing efficiency. This makes it ideal for manufacturing and assembly processes. However, as time goes on, Artificial Intelligence is has become more sophisticated.
A case in point is the
The presence of Artificial Intelligence and machine learning has allowed doctors to save time in treatment planning. By feeding the learning algorithms numerous data sets from different patients and diseases, AI can analyze and advise on the best course of action for new patients. By doing so, doctors would not need to spend hours developing the right treatment plan. One healthcare company that has leveraged this technology is
But implementing Artificial Intelligence also comes with challenges, like a small talent pool of available experts, and the hesitancy of employees to work alongside it – fearing that Artificial Intelligence will replace them.
Their fear is not without reason; research conducted by
However, the use of AI cannot replace several sectors that need a ‘human touch,’ such as doctors and nurses in healthcare. Artificial Intelligence has not yet been able to form ‘connections’ with humans, sharing the same values and empathy.
The lack of human values may lead to AI facilitating unlawful acts such as wars between nations leveraging autonomous robots. Therefore, having regulations on artificial intelligence ethics is essential. One example was when
Like any other technological advancements, the benefits of artificial intelligence can be boon to the human race. But, the usage of AI must not lead to a global employment crisis. It is also essential that AI and machines live alongside and benefit each other in the years to come.
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